• For Cash on Delivery, your order will be processed as soon as it has been placed.

• For Credit and Debit Cards, we will process your order once payment has been confirmed.

• For DragonPay, we will process your order once we receive the payment confirmation.
  
  
  
  

The shipping courier will depend on where the order will be sent.

• Metro Manila deliveries – Private couriers

• Provincial deliveries – LBC

Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates on the shopping bag summary.

Standard Delivery Time

• Metro Manila – 7 business days

• Luzon – 10 business days

• Visayas & Mindanao – 14 business days

Estimated delivery times are to be used as a guide only.

There might be delays in receiving your orders during sale events, special holidays, and inclement weather.

For Metro Manila

We will send you the tracking number as soon as it is available.

You can track your delivery here:

https://locator.blackarrow.express/

For private couriers, we are unable to provide the tracking number at this time.

For Provincial

Go to:

https://www.lbcexpress.com/

Enter your tracking number and click Trace.